SUPPORT

Server Support & Help Desk 

Welcome to the support page! Choose the best option below to get in touch with our staff team. 


Purchase & Store Issues 

If you have issues with a rank, or credits, please contact our support.

  • Email Us: support.dailuna@gmail.com

  • What to include: Your Minecraft username (IGN), the transaction ID from your email receipt, and a brief description of what you purchased.


Bug Reports & Technical Help 

Found a glitch? Falling through the world? Commands not working? Let us know so we can fix it!

  • Join our Discord: Click Here to Join Our Discord

  • How to report: Once you join, head over to the #tickets channel and open a new support ticket.

  • What to include: A description of the bug, steps to reproduce it, and any screenshots or video clips if you have them.